Refund and Cancellation Policy

Refunds are made under two cases only:

  1. In case purchased item has a defect not caused by an accident or misuse, and it cannot be replaced for any reason.
  2. In case order was cancelled before being in transit to the destination, and the order was paid for using credit/debit cards, except for pre ordered products ( manufactured based on client request).

In these two cases, the refund will be done only through the original mode of payment.

Orders can be cancelled only when they are not in transit or shipped to the country of destination.

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